Every question, a straight answer.

Frigo is continuous monitoring for critical spaces: wireless sensors measure your fridges, cold rooms, server rooms, and storage areas around the clock, and the Frigo platform alerts the right people as soon as something drifts — while keeping a complete, audit-ready record. Frigo is built and operated by AMCO Trade & Finance AG in Zug, Switzerland. How the system works in detail is explained in How Frigo works.

Any space where conditions carry real risk: fridges and freezers, cold rooms, medication storage, server and technical rooms, kitchens, basements (humidity), temperature-sensitive transport, and museums, exhibition rooms, depots and archives (climate and light). One platform covers all of them, across any number of sites.

Yes. Frigo works just as well for a chest freezer in the basement, a wine cellar, or a holiday home as it does for a professional kitchen. You order the same way, and statutory consumer rights apply to private customers. More on our private use page.

Yes. Frigo Hunt is Frigo for hunters. You see the temperature in your game chiller, fridge or freezer on a smartphone, tablet or in a browser, get notified when it leaves your limits and can review the history. More on the Frigo Hunt page.

See also our guide on cooling game meat.

Frigo is currently available across Europe, Australia, and Canada, with new markets added continuously. Prices can be shown in EUR, CHF or GBP.

Frigo is engineered in Switzerland and operated by AMCO Trade & Finance AG, Bahnhofstrasse 23, 6300 Zug. Support comes from the team that builds Frigo — when you write to us, your question lands with the people who make the product.

Every sensor measures temperature and humidity as standard. Where it adds value, we also activate light and open/close contact — for example to detect a fridge door left open. We deliberately activate only what's useful per space, which is one reason the batteries last for years.

Most sensors are live in under five minutes each: peel, stick, done — no drilling, no cabling, no technician. Each sensor carries a code, so naming it and setting its limits happens right at registration. Plug in the connectivity unit — it's ready in about 15 minutes — and readings appear in the app the same day.

Every location needs Frigo connectivity: a small unit that plugs into a power socket and carries readings from every sensor in range over its own long-range LoRaWAN network — your WiFi stays out of it, because the unit brings its own mobile connection. One unit covers most locations, no matter how many sensors it serves; larger or demanding buildings may need additional units for full coverage. Connectivity is billed monthly per unit; see pricing.

Seven years and more under typical conditions. The battery status of every sensor is always visible in the platform, and replacement is covered by your subscription — you never buy hardware. Frigo replaces a sensor before its battery runs out and lets you know beforehand.

Frigo notices. Any part of your setup that goes silent — battery, power cut, lost signal — is flagged as inactive in the platform, so a gap in your data never goes undetected.

Yes, for a limited time. The connectivity unit has a built-in battery and keeps running for about four hours during a power cut. During that time Frigo keeps measuring and alerts you when the temperature leaves your limit, as long as the mobile network is available. Once the battery is empty, Frigo reports that the connectivity unit has stopped sending data. The sensors do not store readings, so there is no data for that period. New readings arrive once the connectivity unit has power again. More in the guide to chest freezer power outages.

Everyone you've nominated is notified at once — with the space, the reading, and the time. You decide per space who those people are. The event stays on record, including when conditions returned to normal.

In-app and email alerts are included in every plan; SMS is available as an add-on.

Once a week, Frigo AI reviews each sensor's readings and alarms and writes a plain-language note: average conditions, fluctuations, how long any alarms lasted, and what to keep an eye on — readable in thirty seconds instead of a chart you have to interpret. Each note carries a severity grade — from normal to critical — so you can scan twenty sensors in a minute and know exactly which one needs you. Notes are written in your language.

No — the weekly Frigo AI note is included in every plan, for every sensor. Additional AI notes can be topped up with Frigo AI tokens if you want more.

Every plan includes an automatic monthly PDF report per sensor plus the weekly Frigo AI note. If you want reports more often — weekly, for example — you can add extra automated reports as a small per-sensor add-on. Everything also exports on demand with one click.

Frigo supports your HACCP self-monitoring: temperature logs are recorded automatically, every record is complete and time-stamped, and audit-ready reports export as PDFs — one export instead of manual paperwork. How the records fit into your control plan depends on your operation and local requirements. Frigo is not a certification. Inspectors and auditors still assess your whole operation — Frigo gives them the temperature records. Pest monitoring (connected traps) is available on request for food businesses.

It depends on the food and the country. The Austrian hygiene guideline for large kitchens defines “chilled” as above 0 to 4 °C and calls for a daily check with records. In Switzerland the hygiene ordinance names, depending on the food, for example 7 °C for meat, 4 °C for poultry and 2 °C for minced meat. All values by country and food are in the guide to cold room monitoring. This is guidance, not legal advice.

Yes — medication fridges and storage rooms are one of Frigo's core uses. Readings are continuous, alerts go out as soon as a limit is crossed, and every record is complete and time-stamped, across one branch or fifty. Requirements for medicines — such as calibration and documentation rules — differ by country and operation, so we clarify them with you individually.

Medicines that need refrigeration are generally stored at 2 to 8 °C, at room temperature 15 to 25 °C. The manufacturer’s information on the pack always governs. What is additionally required in Austria, Germany and Switzerland and what inspections check is covered in the guide to medicine fridge monitoring. Frigo measures the temperature at the sensor’s location, not inside the medicine itself.

On EU infrastructure, operated from Switzerland. Details on how we handle personal data are set out in our Privacy Policy.

Yes — there is nothing to purchase. Sensors are included in the per-sensor subscription, and replacement is covered. Connectivity is billed as its own monthly item — it carries your readings to the cloud and isn't a sensor. Everything stays part of one predictable monthly cost.

Two ways. Order directly on our get-started page: choose how many sensors you need and send the request — you don't pay anything at that point. Within 24 hours you receive an activation link; in your Frigo account you review your setup and complete payment, and we ship your devices. Or ask us first: tell us what you operate — two sentences are enough — and we'll recommend the right sensors and the connectivity your location needs, with the complete monthly price in writing. For more than 100 sensors, our team prepares an Enterprise offer.

Selected plans offer an optional 14-day evaluation period: you order as usual, receive your devices, and evaluate Frigo in your own operation. If you don't cancel before the evaluation ends, your subscription starts automatically. If you cancel during the evaluation, a cancellation charge reflecting hardware, connectivity and onboarding may apply — it is calculated and shown to you before you confirm the cancellation. Statutory consumer rights remain unaffected; details in our Terms.

After the minimum term, subscriptions renew automatically for successive 12-month periods. You can prevent renewal with 30 days' notice before the end of the current term. Details in our Terms.

Yes. Start with a single site — even a single fridge — and expand the same workspace across additional spaces and locations whenever you're ready. Every site, sensor, and alert lives in one shared workspace, with users and roles per team, on web, iOS, and Android. You manage your plan and billing yourself, directly in the app.

Additional app users, API access (to connect Frigo data to your own software), additional assets (organise sensors by site, vehicle, floor or zone), extra automated reports, extra storage, SMS alerts, and Frigo AI tokens for additional AI notes. Pest monitoring with connected traps is available on request. All add-ons bill monthly and end with your plan.